Florist Lea Bridge Accessibility Statement

Our Commitment to Accessibility

At Florist Lea Bridge, we believe that every customer in Lea Bridge deserves an effortless, enjoyable, and accessible online experience when ordering flowers. Our mission is to create an inclusive environment that allows all visitors, including those with disabilities, to use our website with confidence and ease. Accessibility is a fundamental part of our approach, ensuring that beautiful fresh flowers are just a few clicks away for everyone in our community.

WCAG 2.1 AA Compliance

To uphold our commitment to accessibility, the Florist Lea Bridge website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are globally recognised standards, created to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By meeting these standards, we aim to remove potential barriers and enable all Lea Bridge customers to order flowers online without difficulty.

Screen Reader Compatibility

We understand the importance of compatibility with assistive technologies for all our customers, especially those using screen readers. Our website has been engineered to work efficiently with popular screen readers, ensuring that all navigation, content, and interactive features are clearly structured and easily understood. We regularly check text alternatives for images, logical heading structures, labels for form fields, and keyboard accessibility so our services remain usable for everyone.

High Contrast Design for Easy Reading

Florist Lea Bridge values visual clarity for customers with impaired vision or colour blindness. Our website uses a high contrast design throughout, making text content clear against background colours. This ensures easy readability and user comfort across all pages and products, helping create a straightforward and accessible florist experience in Lea Bridge.

Continuous Improvement

Web accessibility is a journey rather than a one-time project. Our team regularly reviews, audits, and updates our online platforms to improve usability and accessibility features whenever possible. We stay informed of industry best practices and any new standards to maintain a website that welcomes everyone.

Contact Us for Accessibility Issues

If you experience any accessibility barriers while using the Florist Lea Bridge website or have suggestions for improvements, we encourage you to reach out. Our team takes feedback seriously and is committed to resolving any issues promptly so all Lea Bridge customers can complete their online flower orders with ease. You can contact us through our customer service page, where you will find the relevant options to submit your concerns or feedback.

Accessibility for Everyone

Florist Lea Bridge is proud to serve the diverse needs of our Lea Bridge community. By prioritising accessibility, we ensure that sending flowers to loved ones, friends, or businesses is a smooth process for everyone, regardless of ability. Thank you for choosing us—we remain dedicated to making our florist services accessible, welcoming, and delightful for all.